Store Policies

Welcome to the CableMod US Store! We hope you enjoy your shopping experience with us.

Before ordering, please be aware of the following store policies.


Shipping Methods and Costs

The CableMod US Store offers both standard and two-day shipping options.

  • Standard shipping take roughly 3-5 days, and costs $10.
  • Expedited two-day shipping costs $15.

The CableMod US Store was set up to provide a smoother and faster shopping experience for our US-based customers. Please note that because the store is set up in a way to ship to you as quickly as possible, it is not possible to change your order after it is placed.

Before confirming your order, please double check to make sure all the items are correct. Unfortunately, we are unable to make any changes once your order goes through.

Expedited Shipping Disclaimer

Regarding our expedited shipping option, please note the following:

Our expedited shipping option will help get your shipment out faster. However, this option may not work in rare instances where your shipping address is outside the expedited service area. If this happens, your order will automatically be sent using standard shipping. This is done so that your order is processed as soon as possible.

If this occurs, you will be automatically refunded the difference between expedited shipping and standard shipping. Once this happens, you will be notified via email to your registered email address.

By selecting expedited shipping, you agree to the above terms.

International Orders

Our US Store only ships to US-based addresses. However, our Global Store ships internationally! You may also choose to buy locally from our international retail partners. If you cannot find a retailer that ships to your location, please contact us and we will try to help!

PO Boxes, FPOs, and APOs

Due to restrictions from the courier companies, we are unable to ship to PO box, FPO, and APO addresses – sorry about that!


Payment Methods

The CableMod US Store uses PayPal as our payment processor, and you can easily pay using your PayPal account.

If you do not have a PayPal account, you can still pay using a number of major credit cards, including:

  • Visa
  • MasterCard
  • American Express
  • Discover
  • JCB
  • Diner’s Club
  • EnRoute

Credit cards are processed via PayPal, but you won’t need a PayPal account.

We also accept Bitcoin and Ethereum!


Refunds and Exchanges

We want you to be fully satisfied with your CableMod purchase. If for any reason you are not satisfied with your purchase within 30 days of delivery, please get in touch with our support team and we will make it right.

Please note that orders of customized products — such as those via the Configurator — are final, and cannot be refunded as they cannot be resold. Returns of normal product catalog items will carry a 15% restocking fee, and customers are responsible for shipping expenses incurred sending these items back. Products that are opened cannot be returned.


Cancellations

Please note that US Store orders cannot be changed or cancelled as they are fulfilled by Amazon.